Return & Refund policy

Return & Refund Policy – KaithCart

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Your satisfaction is our priority. If you face any issue, please read our refund rules below:

1. Return Eligibility

You can request a return if:

  • Wrong product received

  • Damaged product received

  • Defective product received

Return window: 7 days from the date of delivery.

2. Non-Returnable Items

  • Used or damaged product by customer

  • Items without original packaging

  • Hygiene-related products (if applicable)

3. Refund Process

  • Once we receive the returned product, we inspect it.

  • Refund will be processed within 5–7 working days to your original payment method.

4. Exchange Policy

If the product is available in stock, we will send a replacement after product inspection.

5. Cancellation

  • Orders can be cancelled before dispatch.

  • Once shipped, cancellation is not possible.

6. Contact for Return Support

📞 9785681966